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Perfect wedding - just DO NOT WORK WITH LOU. We had our wedding here and everything was perfect - the venue was beautiful, the food was amazing, the viennese hour to die for, Nick was great and my bridal attendant Samantha was unbelievable. Overall my wedding was perfect, and I would have given it 5 stars if I was only grading the day of my wedding. Lou was the person who handled the planning of my event. Upon calling me for the final payment, he quoted me $4,000 less then what I owed. I showed up with the check and was told I owed another $4,000 because he miscalculated. (so much for the "final payment"). There was also a mixup at the end of the night and the bridal suite was emptied before I had a chance to check it over. Turns out - my wedding ring got thrown out in the trash. I showed up the next day to go through their trash (after calling to inquire about it and being hung up on) and basically was told that there was no way they would throw out a ring, then I was told that someone from my bridal party stole it from me, then i was told that it was my fault for taking my ring off. It took me 10 minutes of fighting before I even got permission to go through their trash. And... we found the ring in the trash. When I went back inside to tell Lou that I found the ring in the garbage, he still told me that they didn't throw it out. We were also told by another staff member that we were lucky that we found the ring because he would have sent his kitchen guys out to look for it and they wouldn't have returned it, they would have pocketed it. (so he told us their staff steals.) Lou refused to take any responsibility or even apologize and we ended up getting in a big, loud fight in the lobby, all while another wedding was going on 10 feet away. The entire situation was VERY UNPROFESSIONAL, Lou was very argumentative and the altercation was seconds away from a punch being thrown (again - very unprofessional and this entire situation could have easily been avoided). I would definitely recommend this place under the following conditions - Make sure that 100% of your communication is with Nick and MAKE SURE you are able to approve the bridal suite before they come through and throw everything out.
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We got so many calls after the wedding saying how beautiful everything was and how amazing the food was. We worked with Lou who was great, very accommodating, returned every phone call promptly and attended to all my requests. The place is beautiful. We had our ceremony in the upstairs room and cocktail and reception on the main floor. Everything ran smoothly. My bridal attendant was amazing! I had never been to a wedding there before but when I saw it I liked that it was different and small. They only let you get there an hour before the wedding - I would have liked more time to take pictures. Besides that everyone had an amazing time, the staff was super helpful and people keep talking about the amounts of food that was served. It was great!
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Chateau La Mer & Nick was amazing from the start! Everything was absolutely beautiful. They couldn't have done a better job. The food was outstanding and service was constant & excellent. I would highly recommend them!!! Thank you Chateau for giving me the wedding of my dreams!!!!
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Chateau La Mer was the perfect venue for our wedding. The atmosphere was amazing. Our food was delicious, from what I heard since I was too busy to eat. We had Lou as our Banquet Manager and Tino as our Maitre D. Everything was exactly as I envisioned it. We picked out a cake with them and I anticipated it to be very plain but when I got there it was more than I dreamed of. They had added seashells and flowers to a plain white cake. I loved it. The tables looked amazing, the service was great and the staff was hospitable.
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Beautiful place!! The boat ride entrance was something out of a fairy tale! The entire staff was amazing and so friendly!! The food was delicious! Even my picky mother in law loved it! Very reasonably priced for what you are getting!