While the communication with Rachael was good with all my questions and concerns prior to my stay, I had many issues the day of my wedding. To start off my stressful morning, the front desk staff directed my hair and makeup girls to the wrong wedding! They did not own up to their mistake and blamed it on my own mother and one of my bridesmaids. The suite was roomy and was perfect to get ready in. We were leaving the hotel at 2:45pm right before check-in, so when I originally booked the block I was told my bridal party ONLY could check in slightly early (which was also told to some of my bridal party when they called the reserve a room in the block). However, on the day of they told me they could not accommodate an early check in, even for just 30 minutes early. When we returned from the wedding, I find out from one of my bridesmaids that they have a COCKROACH in the bathroom of their room. This was extremely disturbing and embarrassing. My bridesmaid rightfully not want to stay at the hotel and thankfully was given a full refund. I did the brunch buffet the next morning. Booking this was a hassle because the HI has so many unreasonable rules, and were difficult with the process. The food was good for a buffet, but extremely expensive. Lastly, we had to contact the HI after the wedding because we were charged for 5 more people than stated on the written form that was completed the week of the wedding. They said they would refund the 5 people. I would NOT recommend this hotel, especially for a wedding.

The Holiday Inn staff were so easy to deal with and patient as I had to make several changes. Further the rooms were clean and nicely decorated.

We had our hotel room block at the Holiday Inn Westbury. The staff was friendly, the rooms were clean and they provided our wedding guests with great hospitality! We would recommend this hotel with reservations :)

Holiday Inn Westbury was an excellent choice for our wedding guests and breakfast the following morning. They set up a shuttle for us and the food was delicious. My wife also had her hair and makeup done in a large room at the hotel and ordered food for all of her bridesmaids. We couldn't be more satisfied!

Holiday Inn Westbury was very accommodating to my needs as a bride. I arrived to the hotel very late (the night before my wedding)and check-in was not a hassle at all. I was greeted by a very friendly hotel staff member. Stephanie, the Director of Sales, was great throughout the whole process. She made herself available to meet with me for a tour of the hotel before I signed the contract to reserve a wedding block.(I wanted to make sure that my guests would be comfortable during their stay). They also include a hotel shuttle in the reservation at no additional charge to transport guests between the hotel and the wedding/reception venue. Their prices are way more affordable than other hotels in neighboring LI areas and they have plenty of eateries and shopping outlets in close proximity. My only complaint is that I didn't make a longer reservation; I truly love this hotel and its staff!